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You have a right to a copy of your complete medical record. Upon your request, we will provide your primary care physician with a medical record or other report containing an explanation of the treatment provided by your Keeps medical provider, as well as the physician‘s evaluation, analysis, or diagnosis, as appropriate, of your condition.
Email us at help@keeps.com with this request and we’ll take care of the rest.
Our customer support hours are:
Monday - Sunday
Text and email
10am-6pm EST
Monday - Friday
Phone support
8am-8pm EST
Chat
10am-6pm EST
Please text or call us at (833) 745-3377, chat us, or email us at help@keeps.com.
Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a help@keeps.com.
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