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Why do I have to submit a photo of my government-issued ID?

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Written by Danielle R.Last Updated 5/14/2024

We ask all customers ordering treatment from Keeps to submit a photo of their government-issued ID for two reasons:

  1. Our medical providers need to know who they’re treating in order to issue a medically responsible diagnosis.
  2. State regulations require we verify identification before a provider can treat you and issue a prescription.

Rest assured, Keeps uses industry-standard security to keep your private information safe and secure. This includes the quiz information you provide and the pictures you submit for your medical consultation. For more information, please read our Privacy Policy and the KMG Medical Group Notice of Privacy Practices.

Why do I have to submit a photo of my government-issued ID?

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Please text or call us at (833) 745-3377, chat us, or email us at help@keeps.com.

Para soporte en español, envíenos un mensaje de texto a (833) 745-3377 o envíenos un correo electrónico a help@keeps.com.