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Why doesn’t my medication match the one in the photo on your website?

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Written by Danielle R.Last Updated 7/22/2024

We work with several different suppliers to source the products we offer. Different manufacturers make the same drug with the same active ingredient(s) but may use different non-active ingredients. The non-active ingredients may impact product size, shape, or color, but there is no need to worry! We ensure that your product is exactly the medication the provider prescribed for you, it just might look a little different than what you see in our images.

Why doesn’t my medication match the one in the photo on your website?

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